Shipping Policy
Last updated: May 26, 2024
Shipping Policy
Thank you for choosing Cosmogoram! We’re committed to providing you with the best shopping experience possible. Please take a moment to review our shipping policy.
Processing Time:
All Orders are processed only between Monday to Friday, only after receiving the order and payment confirmation. Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods and Rates:
– We offer standard shipping and expedited shipping options for domestic and international orders.
– Shipping rates and delivery times vary depending on the destination and selected shipping method. You can view the shipping options and rates during checkout.
Domestic Shipping:
For orders within India, standard shipping usually takes 1 to 7 business days for delivery, according to the distance between the source and delivery destination.
International Shipping:
– For international orders, shipping times may vary depending on the destination country and customs clearance. Please note that additional customs fees or taxes may apply, and customers are responsible for these charges.
Order Tracking:
– Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or the carrier’s website.
Shipping Restrictions:
– We currently do not ship to P.O. boxes or APO/FPO addresses.
– Some items may have shipping restrictions due to size, weight, or regulatory reasons. These restrictions will be clearly stated on the product page.
Order Changes and Cancellations:
– If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, we cannot make any changes or cancelations.
Lost or Damaged Shipments:
– In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order promptly.
Contact Us:
– If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team. We’re here to help!
Call : 011244952915
Mail : info@cosmogoram.com
Address : Unit no 629, 6th Floor, JMD Megapolis, Sector-48, Sohna Highway, Gurgaon, Haryana ,India ,122018